Privacy & Security

Fortune Games' Privacy Policy – Your data is our responsibility

We take your personal information seriously. This page explains how Fortune Games collects, stores, and uses your data — and what rights you have.

Last Updated: January 2026
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AES-256
Encryption Level
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SSL/TLS
Secure Connection
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Zero Sharing
No Third-Party Sales
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GDPR Compliant
International Standards
Core Security Principles

Why Fortune Games Can Be Trusted With Your Data

6 key pillars of our Privacy Policy that keep your data safe at all times

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Military-Grade Encryption
All your data is protected with AES-256-bit encryption — one of the strongest encryption standards in the world, used by banks and government institutions.
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Your Data Is Never Sold
Fortune Games does not sell your personal or financial information to any third party. Our business model never depends on your data.
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Transparent Data Use
We are transparent about what data we collect and why. There are no hidden agendas — every data point has a specific reason, clearly stated in this policy.
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Instant Data Deletion
You can request the deletion of your data at any time. fortune games will process your request within 30 days.
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Cookie Controls Are in Your Hands
You have full control over which cookies you accept or decline. Changes can be made in our cookie settings at any time.
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We Follow International Standards
Fortune Games complies with GDPR and international data protection laws. Our systems undergo regular third-party security audits.
Table of Contents
For any privacy-related questions, reach us at support@fortunegames.ws.

Our Commitment: At Fortune Games, your privacy is not just a legal obligation — it's a core responsibility. You've trusted us with your information, and protecting that trust is our commitment.

1 Introduction & Applicability

This Privacy Policy applies to the fortunegames.ws website and related services operated by Fortune Games ("we", "platform", "site"). It describes how we collect, use, store, and protect your information.

By using the Fortune Games website or creating an account, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

This Privacy Policy applies to our Terms & Conditions An integral part. Reading both documents together will give you a complete picture of Fortune Games.

2 What Information We Collect

Fortune Games only collects information that is necessary to provide our services. We never collect data beyond what is needed.

Information Provided Directly

Information we collect when you open an account or get in touch with us:

  • Identity Information: Full name, date of birth, nationality
  • Contact Information: Email Address, Mobile Number
  • KYC Information: Copy of National ID or Passport
  • Financial Information: Payment method (bKash/Nagad number)
  • Account Details: Username, password (encrypted)

Automatically Collected Information

Some information is collected automatically while you use the site:

Data Type Example Purpose
Device Information IP Address, Browser Type Security Verification
Usage Patterns Page visits, click patterns Service Improvement
Transaction History Deposits, withdrawals, bets Account Management
Cookie Data Session, preferences Personalized Experience
3 How We Use Your Information

Fortune Games uses your data only for the specific purposes listed below. We never use your information for anything beyond what has been agreed upon.

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Account Management
For registration, login, and KYC verification
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Payment Processing
To process deposit and withdrawal transactions
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Fraud Prevention
To detect and prevent suspicious activity
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Customer Support
To resolve your issues and provide support
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Legal Obligation
To comply with regulatory authority directives
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Service Improvement
To improve your experience on the platform
4 Data Sharing & Disclosure

Fortune Games never sells your personal data. However, information may be shared with third parties in the following limited circumstances:

  • Payment Provider: Necessary information is shared with payment gateways such as bKash and Nagad to process transactions
  • KYC Verification Provider: With authorized verification agencies for identity verification
  • Legal Authority: Upon a valid court order or lawful request from an investigative authority
  • Security Partners: With specialized security firms that protect against cyber fraud

Important: Before sharing your information with any third party, we verify that they follow the same high data protection standards as Fortune Games. We contractually require them to keep your data secure.

5 Data Retention Period

Fortune Games does not retain your information longer than necessary. Retention periods vary depending on the type of data:

For the duration of an active account
Account information, transaction history, and gaming records are retained
5 Years After Account Closure
Transaction records are retained for legal compliance and fraud prevention
KYC Data for 7 Years
Identity verification data is retained in compliance with international AML (Anti-Money Laundering) regulations
Permanently Deleted After Expiry
After the retention period, all data is securely and permanently deleted
6 Cookie Policy

Fortune Games uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

Essential Cookies Analytics Cookies Personalization Cookies Security Cookies
Cookie Type Work Duration
Essential Cookies Login sessions, security — the site cannot function without these Cleared at end of session
Analytics Cookies To understand which pages are visited most 1 Year
Personalization Cookies To remember your language, theme, and preferences 6 Months
Security Cookies To detect suspicious activity 30 Days

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

7 Your Rights

You have the following rights regarding your data at Fortune Games. To exercise any of these rights, contact us at support@fortunegames.ws.

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Right to Access Data
You have the right to know what data we hold about you and to request a copy of it.
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Right to Rectification
You can request corrections to any inaccurate information we hold about you.
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Right to Erasure
You may request the deletion of your data unless a legal obligation requires its retention.
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Right to Restrict Processing
In certain circumstances, you can request that the use of your data be restricted.
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Right to Data Portability
You have the right to receive your data in a structured, portable format.
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Right to Object
You may object to the processing of your data for specific purposes.

We handle every request you submit Within 30 Days within the stated timeframe. For complex cases, this may take up to 60 days — you will be notified in advance if that applies.

8 Children's Privacy

Fortune Games strictly does not provide services to anyone under 18 years of age. We never knowingly collect personal information from minors.

If we discover that a minor has created an account, it will be closed immediately and all collected data will be securely deleted.

If you believe a minor — your child or someone you know — is using Fortune Games, please notify us immediately at support@fortunegames.ws.

9 Security Measures

Fortune games uses industry-leading technical and administrative measures to keep your data secure:

  • AES-256 Encryption: All stored data is protected with military-grade encryption
  • SSL/TLS Connection: Every data transfer on the website is encrypted
  • Two-Factor Authentication (2FA): An additional security layer for account access
  • Regular Security Audits: Periodic audits conducted by independent third-party experts
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis
  • Real-Time Monitoring: Suspicious activity is detected instantly

Still, stay cautious: No internet connection can be guaranteed 100% secure. Never share your password and avoid accessing your account over public Wi-Fi.

10 Privacy Policy Changes

Fortune Games may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of the page will be changed
  • Email notifications will be sent for any significant changes
  • A notice will be displayed when you log in to the site

Continued use of the site after any changes will be considered acceptance of the updated Privacy Policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email: support@fortunegames.ws
Subject Line: "Privacy Request – [Your Account Number]"
Response Time: Within 2–5 business days

We take every request seriously and do our best to resolve it as quickly as possible.

SSL Secured AES-256 Encrypted GDPR Compliant 18+ Verified
FAQs

Privacy Policy FAQs

Find answers to the most frequently asked questions here

No, never. Fortune Games does not sell your personal or financial information to any third party. Our business model is built entirely on gaming services — not your data.

Data is retained while your account is active and generally for up to 5 years after closure. KYC data must be kept for up to 7 years in accordance with international regulations. All data is permanently deleted after this period.

Yes, unless required by law, you can request deletion of your data. Send your request to support@fortunegames.ws and we'll act within 30 days. Please note that certain transaction records must be retained to comply with AML regulations.

Disabling analytics or personalization cookies will not break the site, but you may lose benefits like saved preferences. Disabling essential cookies, however, may prevent core features like login and payments from working.

In some cases, data may be exchanged with international servers or payment providers. In all such cases, international data protection standards are observed and your information remains equally protected.
Get Started Safely

Your data is secure — join Fortune Games today

Read our Privacy Policy? Then register with confidence — every piece of your data is a trust we take seriously.

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